Our Privacy Policy

Forza Security Services Policy on our Commitment to Privacy and Protection of Your Personal Data
Forza Security Services Limited (FSSL) recognize that our employees, and the individuals who represent companies with whom we conduct business and our clients, value their privacy. However, in order to conduct a global business in this increasingly electronic economy, the collection of the personal data and that of enterprises that we do business with and of individuals is often necessary. We respect your right to privacy and are committed to protecting your personal data. This privacy policy explains our privacy practices for our websites, as well as for FSSL's, its subsidiaries and related companies services that may be accessed through the normal use of our products and services. The following statement explains our information –gathering and dissemination practices.

  • General Information
  • What is Personal Data?
  • How do we collect your personal information?
  • What kind of information do we collect?
  • Information collected by 3rd party service providers
  • Information, Collection and Use
  • Sharing information with 3rd parties
  • If you opt to receive communications, how we will contact you
  • Site functionality
  • How to access and update our information
  • How long is person information stored
  • Security of your information
  • Updating information, Correcting and Deleting Your Personal Data 
  • Supporting Children's Privacy
  • Complying with and Changing Our Global Privacy and Data Protection Web Site Policy Statement

General Information
FSSL may periodically update this Privacy Policy. If so, FSSL will post the updated Privacy Policy on its corporate website (www.forzasecure.com). FSSL encourages you to review this Privacy Policy from time to time for any changes. Where major changes are effected, registered active users will be notified via email. 
By using FSSL's websites or any products or services provided by FSSL, you expressly consent to the use and disclosure of information as described in this Privacy Policy. If You Do Not Agree With Any Of The Terms Below, You Should Not Use The Website Or The Products Or Services Offered By FSSL, and Related Companies.

What is Personal Data?
Personal data means any information that, when used alone or combined with other data, may be used to identify an individual. This includes, but is not limited to, an individual's first and last name, e-mail address, mailing and/or residential addresses, telephone number, title, birth date, gender, occupation, customer contact information and/or other personal information that may be required in order for us to provide a service you request, or may have requested, at our web sites.

How do we Collect Your Personal Information?
Personal information such as name, email, usernames are collected during account creation and in events of users using our contact forms, live chat support or entering any promotional event via entry forms.
You will be able to browse our web sites anonymously unless you have previously indicated that you wish Forza Security to remember your login identification and/or password. In some circumstances, we may request you to provide personal data. Your response to such a request is strictly voluntary. Forza Security uses this personal data to customize your experience on our web sites. We also may use your personal data for other business purposes, such as alerting you to products and services that can assist you in your business, promoting site registration, order processing and online customer service.
When you visit certain Forza Security web pages, you may need to be registered and create a password in order to login. The use of those web pages, and the downloadable information on such web pages, may be governed by a written agreement between you, or your employer, and Forza Security. Unless you request your personal data to be deleted, it may be retained by Forza Security, pursuant to applicable laws, to: (i) verify compliance with the agreement, (ii) track software and documents you download; or (iii) track page visits and usage of other applications available on the Forza Security web sites.
We also may receive your personal data from our business partners and suppliers. We intend to use such personal data only if it has been collected in accordance with acceptable privacy practices consistent with the Forza Security Global Privacy and Data Protection Policies as well as applicable laws.
In general, you can visit our web sites without divulging any personal data. However, there are areas of our web sites that require us to collect personal data to complete the customization functions for which they are designed that may not be available to those individuals who elect not to provide the personal data requested. You are always welcome to visit the public portion of Forza Security web sites without revealing any personal data.

What kind of information we collect?
Personal details such as Name, email, username, are required for creating account on our sites. Other information such as billing address, home address, VAT ID or phone numbers are optional and limited for generating automated invoices only or for maintaining statistics of interest. All personal information can be easily updated by users themselves by logging into user panel. IP used for logging into our sites are also recorded.

Information collected by 3rd party service providers
From time to time we employ 3rd parties to provide various services to our site users. For example mail chimp, acymailing for communicating with our users. Anonymized data is collected by analytics services such as google analytics

Purpose of collecting information

  • Enable site access and provide services
  • Access to download area, support channels and services
  • For security, preventing fraud or identity theft
  • Fulfil our legal obligations, compliance, regulatory audit and tax compliance as required by law.
  • Provide product information on updates, support, fixes and new products or services releases to users.
  • Analytic purposes such as by monitoring traffic, usage to optimize our content/placements for better user experience
  • Enable user to register for employment

Information Collection and Use of Your Personal Data
When we collect your personal data from you, we will inform you at the time as to the reason we are requesting such personal data. The personal data will be used only for Forza Security business purposes such as: (i) responding to your requests for products, documentation and/or services; (ii) processing your order or invoice; (iii) conducting a commercial transaction; (iv) corresponding with you and/or your company; (v) enabling your subscription or event registration; (vi) handling a job application; (vii) sending direct marketing information; and/or (viii) performing market research. We will also use your personal data to personalize the content you review and to better understand how you use the web sites in order to improve the services Forza Security provides as well as the web site information.
Upon your acceptance of the Terms of Use, which this Forza Security Global Privacy and Data Protection Policy Statement is a part, such an acceptance will include your permission to us to collect and use your personal data. However, you have the right to request Forza Security not to contact you for the purposes of sending you newsletters, customer surveys, direct marketing materials and/or market research information. You can exercise this right by clicking on the appropriate option or checkbox at the point where the personal data is collected or by editing your personal data we have collected.
In specific cases, Forza Security may request your direct consent to use your personal data by providing an "opt-in" and/or "opt-out" checkbox in information fields before your personal data can be used for any additional purposes to that for which your consent has been or is given.

Disclosure of Your Personal Data to Third Parties
If you elect to provide us with personal data, we may transfer that personal data within the Forza Security entities or to Forza Security affiliated third parties or business partners. Your personal data may be transferred within your country and/or across borders from your country of residence or jurisdiction to Forza Security entities, affiliated third parties and/or business partners in other countries around the world so that such Forza Security entities, affiliated third parties and/or business partners may provide services and other operations required to transact business with you. Such personal data may include, but is not limited to, account information, credit card information and ordering/invoicing information.

In addition, Forza Security may share your personal data (with the exception of account, credit card, and ordering information) with other Forza Security business partners who may desire to alert you to new products and services to improve your competitive edge, and only in cases where we believe your business interests will be served. Forza Security will share your personal data with its business partners only if you have provided us with your consent to do so. If you do not want to receive marketing materials from any of our business partners, please do not provide contact information via the Internet, or let them know directly that you wish to be removed from their contact list.
Forza Security works with certain companies that deliver Forza Security advertising and undertake surveys on behalf of Forza Security. These companies may collect information to help us determine which products, services and offerings are of most interest to our current and future customers. Unless you have given your consent, implicitly or explicitly, the information collected is not identifiable at an individual level. However, it may be identifiable at a company level, with or without your consent, or aggregated at an anonymous level to provide us with general statistics and trends.
In the event that Forza Security sells a part or parts of its business, the personal data that we have collected could be transferred to the acquiring company unless you instruct Forza Security not to do so in writing. Forza Security reserves the right to share your personal data to respond to information requests by duly authorized governmental authorities and subject to applicable laws. In exceptionally rare circumstances, where national, state or company security is at issue (such as with the World Trade Center terrorist act in September 2001), Forza Security reserves the right to share our entire database of employees, visitors, vendors and customers with the appropriate governmental authorities duly authorized by applicable laws.

If you opt to receive communications, how we will contact you

Email: With your permission, FSSL, and related companies will send your communications, including informative emails/newsletters about products and services. These communications provide you with special offers that may be of interest to you. FSSL, and related companies employs a third-party program of outbound email technology to send email from our servers and does not collect information about you but does collect requests to unsubscribe.

Site Functionality
Cookies: A "cookie" is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, you would not have to log in a password more than once, thereby saving time while on our site. You may still use our site if you reject the cookie. These files are used for site registration and customization for the next time you visit us. It identifies you to a web site when you revisit to load your preferences and track the pages you visit. If your browser is set up to automatically accept cookies, your browser will add this text in a small file to your hard drive. By not accepting cookies, you may have to manually input user IDs and passwords to access certain information on this web site, and some pages may not fully function. Please note that the only personal data held in a cookie is personal data you have provided to Forza Security online.

Domain Information: Forza Security also collects domain information as a part of our analysis of the use of our web sites. This data enables us to become more familiar with the individuals who visit our web sites and pages, how often they visit, and what parts of the web sites they visit most often. Forza Security uses this information to improve our web-based offerings. This information is collected automatically and requires no action on your part.
Securing Your Information
We have put in place appropriate physical, electronic and managerial procedures to (i) prevent unauthorized access to your personal data, (ii) maintain personal data accuracy, (iii) ensure correct use of information, and (iv) Safeguard and secure your personal data we collect online.
Please take note of the following to ensure the security of your personal data and other confidential information you may provide online:

  • You should be aware that when you disclose personal data or other confidential information in discussion forums, blogs or chat rooms, such personal data or other confidential information is accessible to and collectable by others who are present or who may have access to the forum, blog or chat room.
  • Forza Security advises you to protect yourself against unauthorized access to your computer and disclosure of your Forza Security password. If you believe that your password has been compromised, you should immediately change your password.
  • If you believe there has been a security breach at Forza Security involving your personal data, please contact Forza Security at the address provided on the web site.

Supporting Children's Privacy
Forza Security web sites do not target, and are not intended to attract, children under the age of 13. Forza Security does not knowingly collect personal data from children under the age of 13 or send requests to children for personal data.

Updating information, Correcting and Deleting Your Personal Data
Forza Security wants to ensure that any personal data you provide remains accurate. If you have changes to your personal data, you can review and update your personal data after logging onto the web site with your user name and password. You can correct errors in your personal data by sending us a request and pointing out the error. To protect your privacy and secure your personal data, we will also take reasonable steps to verify your identity before granting access or making the corrections.
For deletion of account, you can proceed to the GDPR section and submit a request for deletion. Such requests will be processed within 72 hours. Please note that we will retain some of your personal information as required by law for legal, tax, fraud detection and audit purposes especially if you have entered into commercial contract by purchasing goods from our sites.

How long is personal information stored?
FSSL does not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. Transactional information (purchase record) is stored permanently for legal, audit and tax purposes. When a delete request is made and approved, FSSL would remove all personal information from its sites, 3rd party services, newsletters or chat systems.

Contacting Us
We value your opinions and feedback. If you have any questions or comments about our Global Privacy and Data Protection Policy Statement, please send them to us.

Complying with and changing Our Global Privacy and Data Protection Policy Statement
The Forza Security Global Privacy and Data Protection Policy Statement was last updated on 07 February 2020. Forza Security utilizes the self-assessment approach to assure our continuing compliance with our Global Privacy and Data Protection Policy Statement. From time to time, Forza Security verifies that the policy statement is accurate and in line with applicable laws, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with the EU GDPR 2016/679 Regulations and applicable laws in Trinidad and Tobago.
Forza Security reserves the right to make changes to this policy statement from time to time without notice to you. We recommend that all visitors and users of this web site re-visit the Forza Security Global Privacy and Data Protection Policy Statement page occasionally to learn of any new privacy practices or changes to our policy. Your continued use of the Forza Security web sites indicates your acknowledgement and/or acceptance of any changes to the Forza Security Global Privacy and Data Protection Policy Statement.